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TLC Accounting Services Ltd T/as TLC Chartered Accountants believe it is very important to respect the privacy of individuals/organisations, and to make only safe ethical use of the information that is provided to us through electronic channels.


We will only ever use your personal information to deliver the services you have requested from us, and to meet our legal responsibilities.


If any of the information we hold about you is inaccurate we will do our best to correct it as quickly as possible once you notify us. We will hold some of the information you give us in databases. We will ensure that these are secure and can only be accessed by authorised personnel.


This privacy policy covers:


  • the information we collect and how we use it

  • who will have access the information

  • technical information

  • access to your personal information

  • data protection

  • how to contact us


Our website staff are fully trained in the privacy policy and are aware that it should always be fully implemented.


The information we collect and how we use it


We do not collect any financial information on this website. The only information we collect from you is via our Contact Us page.


The personal information we collected from whether it’s in person, telephone or email will vary depending on which services you engage us to deliver. The personal information we collect might include your name, business details, address, date of birth, telephone number, email address, Unique Tax Reference (UTR), National Insurance number etc.


In general terms, and depending on which service you engage us to deliver, as part of providing our agreed services we may use your information to:


·        contact you by post, email or telephone

·        verify your identity where this is required

·        maintain our records in accordance with applicable legal and regulatory obligations

·        prevent and detect crime, fraud and corruption


If you have a web chat conversation, we will record a copy of that conversation simply for our records only.

Who will have access to the information?

We will not share any of your information with third parties for marketing purposes.


We may need to share your information with third parties such as banks, financial/mortgage advisors, etc. only if authorised by the client to do so.


Any staff with access to your information have a duty of confidentiality under the ethical standards that this firm is required to follow.


Technical information


Like most websites, our server gathers limited information about you during a session, including the IP address and domain name from which you are accessing the server. We use this information to help us improve the content, design and performance of the site. We do not give the log files or the information they contain to any third parties.


Access to your personal information


You have the right to request a copy of the personal information we hold about you and to amend or update any inaccuracies.

Please contact TLC Chartered Accountants:



Telephone: 01255 436000


Data Protection


This privacy statement forms part of our commitment to the principles of the Data Protection Act 1998.


Alternatively, you can read the date protection act online:


Whilst we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given, or where you have chosen, a password which enables you to access information, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.


Contact us


If you have any questions or concerns about this policy or how we operate it, please contact:


TLC Accounting Services Ltd T/as TLC Chartered Accountants

15 Faraday Close

Gorse Lane Industrial Estate

Clacton on Sea


CO15 4TR


Company number: 05459015


Tel: 01255 436000

Fax: 08717 145449 

Last updated 05 March 2024

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